ADDITIONAL READING
The telephone interview situation is quite different from the normal face-to-face interview. In an interview over the telephone, communication is restricted to verbal and vocal channels only.
There are quite a few rules that should be observed in order to master the art of being
interviewed over the telephone.
LANGUAGE
The interviewer's accent. In case you have difficulty in understanding the interviewer's accent you could ask him to repeat the question by saying "I beg your pardon" I didn't get you, could you repeat the question, please?° The best way of familiarizing yourself with foreign accents is by listening to the BBC or CNN.
Local words
The use of local language words often confuses the interviewer. Then he tries
to interpret the word, misses most of what you are trying
to get across. Words
like "Theek Hai", "Aacha", "Ha" could have a negative impact on the interviewer.
Mode of delivery
The rate of speaking should generally be adjusted to match that of the
interviewer. In the USA, The normal rate of speaking is slower than that in India.
Also lower you speak the greater attention you gain.
Speech
Talk clearly and pronounce each word distinctly. Do not break off your
sentence. This not only confuses the interviewer, but also irritates him. Besides it
reflects badly to your communication skills.
TELEPHONE SPEAKING
How to pick up
Do not hold the mouthpiece too close. The interviewer will hear you
breathing. The distance of mouthpiece should be two to three inches
from the
mouth.
Low volume sound
If you cannot hear do not shout, the fault could be one-way. Instead, you may
ask the interviewer whether he can hear you and at the same time tell him he
can't be heard clearly.
Speaking
Speak in a distinct and relaxed tone.
Listening
Do not rush to speak when the interviewer pauses or stops talking. Make
sure he has finished what he wants to say before you respond.
Visualizing
try to visualize the interviewer when talking to him. This will help you put
your answers in perspective.
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